Brightmail spam definitions not updating
Table: Set up the Customer-specific Spam submissions feature describes the process that you must take to set up the customer-specific spam submission feature.You must have Full Administration, Manage Settings, or Manage Spam Submission modify rights to perform these tasks.
Basic spam tools include heuristics-based detection, custom filtering rules, and real-time blacklists and whitelisting.
This document provides an overview of antispam effectiveness issues, policies, and procedures related to Symantec Messaging Gateway and other Symantec mail security products.
It explains what messages should be captured as spam, what steps customers can take to communicate with us regarding effectiveness issues, and when those steps should be taken.
You can specify whether you want all messages that are submitted to be considered for a custom rule.
Or you can specify whether a message must be submitted multiple times from different users before it should be considered.