Entourage 2016 exchange inbox not updating

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Update: 11/9/2016, pm - We are still investigating the problem which is affecting a portion of our users. This has been tested and things appear to be back to normal.

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If your folders do not automatically sync and your software is not listed below, please consult with your software vendor's support documentation.

We continued to monitor the service throughout the night and the service has been functioning normally. Update: 11/9/2016, pm - Access to all mailboxes should be fixed now.

Update - pm We continue to monitor the spike in usage of the Zimbra service and have implemented several measures to address the problem but are still investigating the root cause. The database connectivity to mailboxes is once again working.

Ultimately, I use both Mail and Outlook for Mac, if for no other reason than to stay current with both platforms.

I've configured the Macs in my home and business to connect to POP3, IMAP, and Exchange accounts, too, and I access mail, contacts, and calendars using Outlook and OS X's built-in Mail, Contacts, and Calendar.

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